I’m a product designer, working to solve people and business problems from my home studio. I enjoy transforming ideas into simple, bold, and meaningful experiences. I’ve been now in the tech industry for 6+ years, creating software applications and mobile app experiences for B2B and B2C SaaS solutions.
I've collaborated with teams from various industries, including business and service automation, workplace and asset management, food, and education. I’m now open for product designer roles and seeking for new learning and creative opportunities.
Gloriana.et@gmail.com
+(506) 8866 4284
LinkedIn
TEC Costa Rica 2018
ESdesign Barcelona 2020
Storytelling for Ux • NNg 2022
Service Design • IDEO - Enrolled
Big Data & Analytics • MIT Pro - Starts in 2023
User Research • UX • UI • Interaction Design • Usability testing • Information Architecture • Wire-framing • Prototyping • Information Design • Service Blueprinting • Storytelling
Design and Ideation• Figma, Miro
Project management • Notion, Confluence
Analytics and reporting • Airtable
Others • Adobe
Learning • Webflow and Shpr3D
I worked with the product and design team creating tools to help our users thrive in the hybrid workplace from the Analytics and Integrations standpoint. We strived for an intuitive and guided experience to simplify complex features and maintain a high standard of research and discovery practices to understand our user's needs and desired outcomes. The goal was to create a trustworthy and streamlined experience to empower data-informed decisions based on workplace usage and presence indicators.
Collaborated on multiple desktop and mobile experiences for Automated Decisions, a business-automated app ecosystem that aids clients, contractors, and technicians in their day-to-day work. The systems I have helped design self-manage compliance and handle work orders, proposals, and invoices. For operators, the platform includes features to locate work sites, run reports, and build custom field forms. For technicians, I have designed mobile tools that help them collect performance data and measurements in the field.
GoPato was the first on-demand delivery service startup in Costa Rica. I worked closely with the design and technology team to create delightful experiences for the service app ecosystem. We designed high-end mobile and desktop products to manage operations, run stores and businesses, and for the end user to find and create orders. Collaboration was essential to create a seamless design system used along the products.
I teamed up with Equip ID to design the interface and experience of an innovative asset management tool that provides equipment intelligence using NFC technology. Created for data collection, inventory tracking, analytics, and technician assistance on the field
Worked to improve and test the usability of a Service Business Automation platform that simplifies business daily tasks, such as work-order, maintenance requests, and communication tools
Feel free to reach out if you'd like to connect or discuss any potential collaborations.